Start with a complete profile
Your profile is your shop window. Jobbers with a professional photo, a detailed bio, and verified credentials get 3× more job acceptances than those without. Spend 10 minutes making yours shine.
What to include:
- •A clear, friendly headshot (natural light, neutral background)
- •A bio that explains your specialty and experience in plain English
- •All relevant qualifications and certifications uploaded and verified
Choose your categories carefully
Only select the categories you're genuinely skilled in. Accepting jobs outside your expertise leads to bad reviews, which hurt your ranking permanently. It's better to have a 4.9 rating in two categories than a 3.2 across six.
Stay online at the right times
Demand for home services peaks at:
- •Weekday evenings (6–9pm) — people home from work and noticing problems
- •Saturday mornings (8am–12pm) — the biggest window of the week
- •Sunday afternoons — second busiest period
Being online during these windows means you'll see jobs before the market is saturated with competing Jobbers.
Respond instantly
The first Jobber to accept wins the job. The BOB-O-JOB algorithm prioritises speed alongside rating and distance. Enable push notifications so you never miss an alert.
Build your review base early
After every job, politely remind customers to leave a review. A simple message — "It was great working with you, a quick review would really help me out" — increases review rates by 60%. Your first 10 reviews are the most important.
Keep your location updated
The platform matches jobs to your current location, not your home postcode. When you're working in a new area, going offline and back online updates your live position and puts you in front of local jobs you'd otherwise miss.
Use the parts & materials feature
For trades jobs, always log parts and materials as you go using the in-app extras request. This protects you from disputes about costs and ensures you're paid the full amount — not just the quoted estimate.