Jobber Guide
Welcome to BOB O JOB. This is everything you need to know — how to get set up, how jobs reach you, how to do one properly, how you get paid, and what to do when something goes wrong.
Welcome — getting set up
Payouts, tax details and your profile — the twenty minutes between approved and earning.
🔔Getting jobs
How offers reach you, the 45-second window, and what actually gets you offered more work.
🧰Doing a job
Step by step from accepting to getting paid — including the check-in code and the photos you must not skip.
💷Getting paid
What you keep, the Bronze/Silver/Gold bonus ladder, when money lands, and your tax.
🤝What we expect
Turning up, doing the work properly, keeping it on the platform, and looking after people.
🛟If things go wrong
Cancelling and what it really costs, no-shows, disputes, your reliability score, and who to email.
The formal version
This guide is written in plain English to help you get going. Your actual agreement with us is the Jobber Terms, alongside the Acceptable Use Policy, Community Guidelines and Cancellation & Refund Policy. Where this guide and the Terms differ, the Terms win.
Need a person?
Email jobbers@bob-o-job.com for anything at all. For safety concerns, safety@bob-o-job.com. In an emergency, always call 999 first.